The Competitive Advantage
November 14, 2023
A 6-six step process for handling inquiries…
It doesn’t happen a lot… but it does happen. A prospective buyer completes the ‘get in touch’ form on your website requesting more information about your firm. And if they’re going to the trouble of doing this, it’s likely for one of two reasons. Maybe they’re just curious. They stumbled across your website or heard about you from a colleague and want to learn more. Or perhaps, they have a project in mind and think you have the ability to get the job done. Either way, when that inquiry comes in, whaddaya do?Continue Reading
October 12, 2022
We scheduled a Zoom call so I could see what it was. As it turned out, he and his colleague, Jim O’Hara, had created a series of ads for LinkedIn and were soliciting feedback on which of the ads I thought was most effective and why. And not just me… they also reached out to other marketing-types and some client-types.Continue Reading
April 5, 2022
I was having a conversation yesterday with the cofounder of a firm in our industry. It was the first time we’d met. We were talking about marketing execution, and he said something really interesting… “We haven’t done any marketing because I was afraid that once we started, we wouldn’t be able to stop!”
To which I responded, “You are 100% correct!”Continue Reading
December 8, 2020
I first met with the founder of this particular MR services firm in early 2013. After his initial interest and a few phone calls, he said he was not ready to move forward.
A year later we reconnected… similar interest, a few more phone calls… same outcome.
And again, two years after that.
But now, it looks like it’s finally coming around and will actually happen. The interest, the need and the urgency are all higher than ever before. So, what happened? How did a sales prospect from 2013 finally come to pull the trigger (we think) more than seven years later?Continue Reading
July 28, 2020
Congratulations! With the extra time you’ve had on your hands recently, you and your colleagues decided the time was right to launch a new service. Not just a small upgrade to what you’re already doing… but something entirely new. That’s terrific news.
July 14, 2020
I signed-up a new client last week. Pretty excited about it, too. And it only took 2 years to make it happen! :-0
Do you have clients and prospects that are slow to respond? OK, maybe not 2-years-slow – and that was certainly an anomaly for us – but waiting to hear over a period of weeks, or even months, can be very challenging and incredibly frustrating.Continue Reading
May 12, 2020
Imagine you have responsibility for revenue growth at your firm and you finally decide to pull the trigger and convert a couple of your senior Project Managers to the Seller-Doer role. Congrats!
Now what? Well, one of the items you’ll need to cover in their training is to help them understand your firm’s ‘sales process.’
Sales process?! It’s not a term or a concept used very often in our industry… but it’s critical to your selling success. And here’s why…Continue Reading
June 25, 2019
Have you ever gotten deep into a sales conversation with a potential buyer – maybe even over the course of weeks or months – only to find out that they will never become a buyer? That your firm is just not the right fit with what they really need… or that they can’t afford your services?
Scenarios like that – which happen all too often – are incredibly frustrating. And a colossal waste of time!
So, what can you do? You need to qualify your sales prospects before moving forward. Here’s how…Continue Reading