The Competitive Advantage

October 31, 2012

Your best prospects are right in front of you… just open your eyes!

Let me ask you a question… “How long have you been in business?”  Two years?  Five years?  Ten or more?

Now, my follow-up question… “In all those years in business, how many clients and prospective clients have you come in contact with… responded to their inquiries, met at conferences, submitted bids or done projects for?”  Hundreds?  Maybe thousands?

What that says to me is that somewhere in your organization – captured in a CRM, listed on a spreadsheet or collected on business cards wrapped in a rubber band – you’ve got the names, phone numbers and email address of hundreds (or thousands?) of potential clients.

So, what are you doing with those names?  How are you engaging them?  What’s your plan for staying on their radar so that when they need to send out an RFP – they think of you?

October 25, 2012

25 low- or no-cost ways to grow your business

I talk to a lot of research business owners who tell me that they still are not back to pre-recession business levels – that it’s still a little tough out there, that profit margins aren’t what they used to be. Fair enough. Can’t argue with the facts. However, they also use those excuses not to invest in marketing and business development efforts of any kind. OK, so they might not have the dollars to spend on big, fancy marketing campaigns but they decide to stop there without considering other options.

It doesn’t have to be like that. Even without large marketing budgets, you can still put in place effective marketing initiatives. It just requires a little thought, a little planning and a little creativity. To help get you thinking in that direction, here are 25 low-cost or no-cost ways to help increase awareness, generate leads, position your firm and increase revenue:

October 23, 2012

Get out from behind your computer!

Are you familiar with match.com, the dating website?  I’ve never really spent any time on the site, but it is evidently one of the most popular sites of its kind in the world.

You know how it works… men and women log in and pore over profiles to try and find someone whose background looks appealing… then they email or IM back-n-forth to learn about each other and maybe schedule a date.  And from all accounts, it’s been a pretty successful site.

But have you seen the latest offering from them (on TV ads)?  They now sponsor events around the country called, “The Stir.”  They’re live, in-person social gatherings – wine tastings, group bowling, and so on.  Not online… not virtual… but real people meeting and talking in an effort to get to know one another.  What a concept!

October 16, 2012

Go team go! Integrate your marketing & sales for maximum impact.

Two heads are better than one.  And three or four are even better than that.  The fact is, putting together teams to tackle your big issues or your big projects is simply smart business.  The team gets together, discusses options and tackles the assignments as a single unit.  Good stuff.

The same concept applies to your marketing & sales… and not just having your people working as a team, but to have elements of your marketing & sales initiative also working together as a unified group.  When you do this, the effects are additive, each one building on the other in the minds of your clients and prospects.  It’s called “integrated marketing.”

October 10, 2012

Are you out of touch with your clients? It’s not too late to reconnect.

I ran into a friend of mine on Saturday at the local coffee shop (the real social networking site!)… he works for an international manufacturer of equipment for the healthcare industry.

We were talking about the bureaucracy of working for such a large firm and how their marketing department is actually divided into two groups: strategic marketing and operational marketing.  He then made an interesting comment. He said that the marketers, while being really smart people, have no real idea what’s going on “in the field” because they rarely talk to their sales team and never talk to clients.

I was shocked!  How can you build an organization to serve customers if you don’t know what customers want… because you never talk to them?

October 2, 2012

Content Marketing Execution and Promotion

(Part 2 of a 2-part series)

In last week’s post, I defined ‘content marketing’ and wrote about the many benefits of including it in your marketing strategy.

This week, I want to get into the nitty-gritty, starting with a review of 10 different ways to provide quality content to your target audience.

September 26, 2012

If Content Marketing is not part of your Marketing Strategy… it should be!

(Part 1 of a 2-part series.)

Read through any marketing resource, website or blog post these days and you’ll see that ‘content marketing’ is THE hot marketing topic… and with good reason (we’ll get to that in a minute).

First, what is ‘content marketing?’

As simply as I can state it, content marketing is the development and sharing (a.k.a. giving away) of useful information that will help the reader to better understand a particular subject and/or help them to do his or her job better.  As an example, for a research firm, that could include providing content with titles like:

• 10 things to look for when sitting “behind the glass”
• Conducting ethnographic research in the digital age
• How to save time and money with online bulletin boards
• The top 5 coming trends in CPG research

Notice anything unusual?  None of the topics are salesy.  None of them are internally focused.  Content marketing is about providing genuinely helpful information.

Are you giving away some of your ‘secret sauce’ when you do this?  Maybe.  But, it’s the price of admission.  If you don’t – your competitors will.  And those that provide the best content often win.

September 21, 2012

15 Reasons E-mail Still Matters in Sales and Marketing

With the explosion of social media over the past few years, you might suspect that the use of e-mail, that ol’ standby, as a marketing tool would be on the decline. Not even close!

Consider these e-mail-related statistics in the B2B environment:

• In 2013, it is estimated that there will be 691 million corporate e-mail accounts worldwide, up from 657 million in 2012 and 568 million in 2009. (The Radicati Group)
• 71 percent of B2B firms use e-mail marketing. (Forrester, 2011)
• E-mail is the preferred method of commercial communication by 74 percent of all online adults. (Merkel Report, 2011)