The Competitive Advantage

November 27, 2012

Get prepared… part 4 of a 5-part series on how to create your marketing & sales plan for 2013

So, how’s your 2013 marketing & sales plan coming along?  Have you been following the steps in our process?

Have you done your homework and analysis (Phase 1)?  Did you establish the strategies to help drive your business (Phase 2)?  Have you crafted your plan with all the details (Phase 3)?  Great!

OK, now it’s time to execute and manage that plan (Phase 4).  And here are some guidelines for doing it…

November 20, 2012

Get prepared… part 3 of a 5-part series on how to create your marketing & sales plan for 2013

In last two weeks, we discussed the first two phases of the marketing & sales plan process:  Phase 1 – Conducting your Background Review & Analysis; the results of which lead to Phase 2 – Developing your Marketing Strategies.

Phase 3 is about Creating the Marketing & Sales Plan.  It starts with determining which tactics are the best ones to support the strategies. This is where all of the details are spelled out for your action plan – the what, who, when, how many, how much, how often and so on.   Yes, there is a lot of detail to manage here… but without it, you’ll be flyin’ by the seat of your pants.

November 13, 2012

Get prepared… part 2 of a 5-part series on how to create your marketing & sales plan for 2013

In last week’s post, we discussed Phase 1 of the marketing & sales plan process – Conducting your Background Review & Analysis.  This week, we’ll look at Phase 2 – Developing your Marketing Strategies.

‘Strategies’ are broad directional statements that define WHAT you will do to achieve your goals.  Don’t confuse these with ‘tactics’ – which are the HOW you’ll do it.  For example, a strategy might be to ‘position our CEO as an expert on the topic of mobile research.’  A tactic that might help you support that strategy could be ‘to have him write an ebook on mobile research.’

In this phase of the process, you will take what was learned during Phase 1 and use it as the basis for developing your strategies. This is the most critical step in developing your marketing & sales plan.  Here are several things to think about:

October 10, 2012

Are you out of touch with your clients? It’s not too late to reconnect.

I ran into a friend of mine on Saturday at the local coffee shop (the real social networking site!)… he works for an international manufacturer of equipment for the healthcare industry.

We were talking about the bureaucracy of working for such a large firm and how their marketing department is actually divided into two groups: strategic marketing and operational marketing.  He then made an interesting comment. He said that the marketers, while being really smart people, have no real idea what’s going on “in the field” because they rarely talk to their sales team and never talk to clients.

I was shocked!  How can you build an organization to serve customers if you don’t know what customers want… because you never talk to them?

September 26, 2012

If Content Marketing is not part of your Marketing Strategy… it should be!

(Part 1 of a 2-part series.)

Read through any marketing resource, website or blog post these days and you’ll see that ‘content marketing’ is THE hot marketing topic… and with good reason (we’ll get to that in a minute).

First, what is ‘content marketing?’

As simply as I can state it, content marketing is the development and sharing (a.k.a. giving away) of useful information that will help the reader to better understand a particular subject and/or help them to do his or her job better.  As an example, for a research firm, that could include providing content with titles like:

• 10 things to look for when sitting “behind the glass”
• Conducting ethnographic research in the digital age
• How to save time and money with online bulletin boards
• The top 5 coming trends in CPG research

Notice anything unusual?  None of the topics are salesy.  None of them are internally focused.  Content marketing is about providing genuinely helpful information.

Are you giving away some of your ‘secret sauce’ when you do this?  Maybe.  But, it’s the price of admission.  If you don’t – your competitors will.  And those that provide the best content often win.

September 18, 2012

Download our latest eBook on Marketing & Sales for the MR Industry

This week, we released Marketing & Sales for the Market Research Firm: Part 2 – How to Build an Effective Business Development Structure, a 14-page eBook that can be downloaded for FREE from our website.

Some of the eBook’s topics include:

• Understanding the goals and responsibilities of the marketing and sales functions
• Exploring the different marketing and sales positions common in the MR industry
• Reviewing options for sales commissions plans
• Managing marketing & sales inside the small firm.

To download your copy, CLICK HERE.

August 28, 2012

Conduct an Old-fashioned SWOT Analysis to Find Your Competitive Advantage

The SWOT Analysis (Strengths – Weaknesses – Opportunities – Threats) has been around for a long time as a way to take a critical look at your own company.  Strengths and weaknesses are internally focused… opportunities and threats are for looking outward.

What you do is think about your own firm in terms of each of the four categories: “What are our strengths?”, “What are our weaknesses?” and so on.  In those answers could be ideas for helping you to move your company forward.  Not a bad process.

But even though it’s “old school,” with a few tweaks, the SWOT Analysis can continue to play a valuable role in helping to look deep inside your firm to find your competitive advantage(s) and market position to help drive future success.

August 22, 2012

Don’t Kid Yourself… Social Media is NOT Free

Almost all businesses have embraced social media – at least at some level. Blogging, FaceBook, LinkedIn, Twitter and the others all represent potential weapons in your marketing arsenal.  And we love them for two primary reasons:

• Reach!  900,000,000 FaceBook users, 550,000,000 Twitter users and so on… the numbers are staggering!
• Cost!  It’s $0.  That’s right… you can jump into social media in a pretty big way and not have to pay anything.

Well… that’s not entirely true.  While there may not be any out-of-pocket expenses, they do require and can take up a lot of your time.  And for very busy or smaller market research firms, time may be even more precious than money.