The Competitive Advantage

August 6, 2014

How do you respond to, “That’s just too expensive!”

Ooooh… the dreaded, “I like it – but it’s just too expensive.” Or “It’s not in our budget.” Or “Your competition is 35% less.” Or some other legitimate – or not-so-legitimate – excuse.

How do you respond?

If you’ve done a good job of presenting your services, deliverables and value, then there are really only 3 ways you can respond…

July 2, 2014

Great business quotes #5 – on taking charge of your business.

Thanks so much for all the positive feedback on the first four posts in this series on great business sayings… I appreciate all of the comments and ‘likes.’

Here’s a quick recap of the first four great sayings:

• “Activity breeds results.”
• “All things being equal… people do business with people they like. All things NOT being equal, people STILL do business with people they like.”
• “Sales prospects don’t care about what you can do… they care about what you can do FOR THEM.”
• “What gets measured gets done.”

Our fifth – and final – saying is…

Hope is not strategy.

May 28, 2014

“Should I advertise?

I got an email from a client last week. In it, she said that an industry magazine had reached out to her about advertising in an upcoming issue with an editorial theme that tied in nicely with her services. And her question was, “Should I advertise in that issue?”

I wish the answer was a simple one, but like everything else in Marketing… it depends!

May 14, 2014

Have a client that’s a pain-in-the-a**? Fire them!

I was visiting a client recently in Southern California… a fast-growing firm with an interesting variety of clients. One of our conversations focused on the fact that several of their smaller clients (company size, not necessarily project size) were much more difficult to work with than any of their large ones.

Sounds backwards, doesn’t it? But that seemingly reverse logic is actually very consistent across most firms. Are you dealing with it?

May 6, 2014

Get out from behind your desk!

As I write this, I’m flying home from several days in Southern California, after working with a couple of clients. In both cases, there were just a few people sitting around a table, collaborating and working toward a common goal.  We did some planning, talked strategy, bounced ideas off of each other and, in the end, left with To-Do’s for each of us as we move forward together.

But more importantly… we also shared a meal, laughed, talked about families and discussed summer vacations. It was real human-to-human interaction.

April 9, 2014

Is “giving away” work a good idea?

I’ve been nurturing a relationship with a particular sales prospect for a little while now and he recently asked me to give him my comments on a press release he had written.  I reviewed it, rewrote some of it… and I did not charge him for my time.

There are many who say to NEVER give away any work – that doing so diminishes the value of what you do.

I’m in the other camp… I believe that there are times (not all the time, of course) when building some good will by giving away a small project might lead to bigger things down the road.  Here’s my rationale…